Sacola PH products go through utmost quality control before shipping. However if you find that the item you ordered is damaged, you may it exchange it subject for approval. Kindly e-mail the following at within 24 hours upon receipt of order/s:
  1. Full name
  2. Item/s ordered
  3. Date of shipment
  4. Date received
  5. Reason for exchange
  6. Item to replace it with
  7. Photo of damage
We will only replace items reported within 24 hours upon receipt. Return shipping shall be shouldered by the buyer. Exchange policy does not apply to promotional items. No refund shall be made.